Not user friendly

Was any research done on what people really needed out of an app like this? Doesnt seem like it.
Suggestion, look at other apps such as Transit 360 and their user friendly features, then go build an app from the city, for the Edmontonians. This is embarrassing. And Im not even just talking about real-time tracking, theres so much more that can be done.

Seasoned Rider about ETS Live® To Go, v1.0.5809